some of our clients:
  • Johnson and Johnson
  • YPO
  • Bristol-Myers Squibb
  • US Army
  • Air New Zealand
  • WB
  • Red Bull
  • Frito Lay
  • Mercedes-Benz
  • Delta Airlines
  • bp

What is Emotional Downtime Costing Your Organization?

Estimate the annual productivity cost when employees stay at work but operate below their normal capacity because of unresolved emotions. Enter your own numbers below, or try an example.

Emotional Downtime Cost Estimate

Not sure what to enter? Try an example, then change the numbers:

Use the number of employees you want to evaluate.

Include salary and benefits if you want a fully loaded estimate. Or enter an hourly cost under Advanced assumptions.

An episode can be anxiety, disappointment, discomfort, envy, anger, frustration, or another unresolved emotion.

How long before the person is back to optimal functioning? Include the time spent ruminating, recovering, avoiding, disengaging, or otherwise operating below capacity.

How strongly does it affect functioning? This is the share of normal productivity lost, not the share remaining.

Advanced assumptions

Optional. Replaces compensation ÷ paid hours. For example, a fully loaded rate of $150 an hour.

Used to turn annual compensation into an hourly cost.

Estimated Annual Cost

Your estimated annual cost will appear here

Enter your numbers on the left, or choose an example. Your estimate is calculated from what you enter.

The estimate excludes secondary costs such as impaired decisions, conflict, management time, turnover, customer impact, and delayed execution.

This is an estimating framework built on the assumptions you enter. It is not a measurement of an individual's psychological condition or a claim about causation.

Introducing the Emotional Mastery App

The Emotional Mastery App gives your employees 60 step-by-step roadmaps to resolve difficult emotions in real time. The app is built on Optimal Thinking and our Accept, Understand, Optimize formula. When an employee is anxious, disappointed, frustrated, doubting themselves or experiencing another common disturbing emotion, they choose the feeling, answer a short set of questions, and determine their next best move. Difficult emotions are optimized and do not result in prolonged downtime.

Get 60 Roadmaps in Our Emotional Mastery App

The 60 roadmaps in the Emotional Mastery App, from Ambivalent and Angry to Vulnerable and Wary

Try Five Roadmaps Free

Five of the 60 roadmaps are unlocked for your convenience. Try them before you buy.

AnxietyFREE
DisappointmentFREE
DiscomfortFREE
EnvyFREE
RegretFREE

The app runs in any web browser or from a phone’s home screen, with nothing to install. Each employee’s answers are private and are stored on their own device. An annual license provides each member of your team with all 60 roadmaps. We also add new roadmaps from time to time at no extra cost during your license.

The estimate above illustrates what emotional downtime may be costing your organization.

What It Takes for the Emotional Mastery App to Pay For Itself

Annual license fees are below. The break-even figures are based on your own numbers.

LicenseSeatsFee per employee per year
Team10 to 49$45Buy Team License
Organization50 to 249$35Buy Organization License
Enterprise250 or moreFrom $25 (custom quote)Contact Us

Every license includes all 60 roadmaps. Licenses start at 10 seats.

A paid 90-day pilot (10 or more seats) is credited in full toward your annual license.

Start a 90-Day Pilot

Ask about a bundle with the Optimal Thinking 360 Assessment.

Complete the calculator above to see your break-even point and the value of resolving emotional downtime.

What if You Resolved Some Emotional Downtime?

Enter your numbers above to see what resolving emotional downtime would be worth.

Interested in the Emotional Mastery App for Your Team?

The Emotional Mastery App gives people 60 step-by-step Accept, Understand, Optimize roadmaps, so difficult emotions are optimized and do not result in prolonged downtime. You can try five of the 60 roadmaps free.

Questions about seats, unlock codes or renewing your license? Visit our help page.

Research Behind Your Estimate

Published studies show that psychological distress, depression and work stress carry a measurable productivity cost, largely through people being at work but not at full capacity. None of them measures “emotional downtime” itself. This calculator applies the same productivity logic to your own numbers.

The Emotional Mastery App is an educational resource. It is not a substitute for medical, psychological or mental-health advice, diagnosis or treatment, or professional help.